Question 1

What types of circular connectors does Katlax manufacture?

Accepted Answer

Katlax manufactures a comprehensive range including M8 circular connectors (3, 4, 6-pin), M12 circular connectors (3 to 17-pin with A, B, C, D, L, and X-coding), M23 heavy-duty connectors, M40 high-current connectors, 7/8" series power connectors, IO junction boxes, D-SUB connectors, USB connectors, and complete wiring harness solutions.

Question 2

What coding options are available for M12 connectors?

Accepted Answer

Our M12 connectors are available in A-coded (sensors/actuators), B-coded (PROFIBUS), C-coded (AC power), D-coded (Industrial Ethernet 100 Mbps), L-coded (DC power up to 16 A), and X-coded (10 Gigabit Ethernet). Each coding has a unique keyway to prevent mismating across signal classes on the same machine.

Question 3

What pin configurations do you offer?

Accepted Answer

We offer 3, 4, 5, 6, 8, 12, and 17-pin configurations across our M8, M12, and 7/8" connector families. M23 spans 6 through 19 pins. M40 offers 6+PE and 8+PE power configurations. Custom pin configurations are available for wiring harness applications.

Question 4

Are your connectors available with shielding?

Accepted Answer

Yes, we offer both shielded and unshielded variants. Our shielded connectors provide 360° EMC protection for noise-sensitive applications — particularly important for D-coded and X-coded Ethernet, and for cables running near VFDs, servo drives, or large motors.

Question 5

What's the difference between M8 and M12?

Accepted Answer

Mechanically: M8 uses an 8 mm threaded coupling vs M12's 12 mm. Electrically: M8 caps around 4 A per pin and 60 V; M12 goes up to 16 A and 630 V depending on coding. Choose M8 when board space or weight matters (compact sensors, valve manifolds). Choose M12 when you need higher current, higher pin count, or Gigabit Ethernet.

Question 6

What is IO-Link and which connectors support it?

Accepted Answer

IO-Link is a point-to-point digital communication protocol for sensors and actuators, standardised under IEC 61131-9. It runs over standard M8 or M12 A-coded connectors (3 or 4 pin). Katlax IO-Link master boxes and slave-side cables are fully compatible with the IO-Link standard.

Question 7

What's the IP rating on Katlax connectors?

Accepted Answer

All pre-molded M8, M12, M23, M40, and 7/8" connectors are rated IP67 (immersion to 1 m for 30 minutes per IEC 60529) when properly mated. IP68 and IP69K variants are available for permanent submersion or high-pressure / high-temperature washdown applications.

Question 8

What's the operating temperature range?

Accepted Answer

Standard PUR/PVC jacketed cables operate from −25 °C to +85 °C. Extended ranges are available: TPE jackets to −40 °C; silicone insulation to +180 °C for furnace and metalworking applications. Always derate current ratings at the upper temperature end.

Question 9

Can you build custom cable assemblies?

Accepted Answer

Yes — custom cable assemblies are one of our core capabilities. Any length from 0.3 m to 100 m on a single SKU, mixed-connector pairs end-to-end, branched / hybrid harnesses combining power and signal in one jacket, and OEM private-label over-mould geometries. Send a drawing or application description for a quote within 24 hours.

Question 10

What's the minimum order quantity for custom assemblies?

Accepted Answer

No hard MOQ — five-piece prototype runs are routine work. Pricing tiers come down meaningfully at 50–100 pieces, with further breaks at 500 and 5,000 pieces. We've built one-off prototype assemblies for design-validation testing.

Question 11

Do you offer OEM private-label / branded products?

Accepted Answer

Yes. Custom labels, branded over-mould logos, customer-specific packaging, and custom housing colours are all available. Typical minimums start at 500 pieces for branded over-moulds (tooling investment required); 100 pieces for label-only branding.

Question 12

Can I get a custom wire colour or pin assignment?

Accepted Answer

Yes. Standard wire colours follow IEC 60757, but custom colour runs and non-standard pin-out configurations are routinely quoted. OEM private-label custom colour runs start at 500 pieces. Send your wire list and we'll quote in 24 hours.

Question 13

Do you provide 3D CAD models?

Accepted Answer

Yes — STEP and IGES 3D models are available for any Katlax catalogue connector for design integration. Assembly-level routing models for harnesses can be generated on request. Mention CAD requirements in your initial quote so we scope the deliverable up-front.

Question 14

What is the minimum order quantity (MOQ)?

Accepted Answer

Standard catalogue products have low MOQs starting from 10 pieces for most connector types. Custom wiring harness solutions may have higher MOQs depending on complexity. Contact our sales team for specific MOQ requirements for your application.

Question 15

How do I request a quote?

Accepted Answer

You can request a quote through our website's quote form, by emailing info@katlax.com, calling +91 93747 64147, or via WhatsApp. Our team typically responds within 24 business hours with pricing and lead time information.

Question 16

Do you offer samples?

Accepted Answer

Yes — sample availability depends on the product. Most catalogue connectors are available as paid samples in single-piece quantities. For custom or high-value items, sample fees may apply, often credited against future production orders. Contact sales for sample policy specific to your product of interest.

Question 17

How do I decode your part numbers?

Accepted Answer

Our part numbers follow a systematic coding structure that identifies the connector family, gender, pin count, coding, cable length, and material. Visit our Ordering Key Reference page for detailed decoding diagrams for every connector family.

Question 18

What payment terms do you offer?

Accepted Answer

Standard payment terms are negotiated per order and customer. New international customers typically start with advance payment via wire transfer; established customers transition to net-30 / net-60 terms after order history is built. Letter of credit (LC) accepted for large orders. Contact sales for terms specific to your geography and order size.

Question 19

Do you have a distributor program?

Accepted Answer

Yes — we partner with industrial distributors across 35+ countries. Distributor applications are reviewed by our partnerships team and include product line fit, geographic coverage, technical support capability, and revenue scale. Submit a distributor application via the dedicated form on our website.

Question 20

Do you ship internationally?

Accepted Answer

Yes — we ship to 35+ countries across 6 continents. We have established logistics partnerships for reliable international delivery. Our US subsidiary in Wilmington, Delaware also stocks popular items for faster North American delivery.

Question 21

What are typical lead times?

Accepted Answer

Standard catalogue products typically ship within 2–3 weeks. Custom wiring harness orders may require 4–6 weeks depending on complexity and quantity. M40 and other low-volume specialty items can take 6–10 weeks. Express delivery options are available for urgent requirements.

Question 22

Are products in stock?

Accepted Answer

We hold buffer stock on the most common M8 / M12 A-coded and L-coded variants for fast turnaround. Less common codings, longer cables, and custom assemblies are built-to-order. Stock availability for a specific part number is confirmed on the quote.

Question 23

What certifications do your products carry?

Accepted Answer

Our products are certified by TUV Rheinland Germany (EN & IEC standards, certificate R 60113557 for M8 series), CE marked, UKCA compliant, UL listed (Subject-764 traceability program), RDSO approved for Indian Railways, IPC/WHMA-A-620 for wire harnesses, and meet RoHS and REACH environmental directives. We are also ISO 9001:2015 certified.

Question 24

Are your connectors IP67 rated?

Accepted Answer

Yes — our pre-molded M8, M12, M23, M40, and 7/8" connectors are rated IP67 (protected against temporary water immersion) when properly mated. IP68 and IP69K variants are available for more demanding environments — permanent submersion or high-pressure washdown.

Question 25

Are your products RoHS and REACH compliant?

Accepted Answer

Yes — all Katlax products are RoHS and REACH compliant. We self-declare compliance against the current EU directives; declaration documents are available with shipments on request. No SVHC (Substances of Very High Concern) above 0.1% by weight in any standard catalogue product.

Question 26

What's the mating-cycle life of your connectors?

Accepted Answer

Standard M-series connectors are rated 100 mating cycles minimum per IEC 61076 family standards. Field testing typically shows 500+ cycles in industrial environments. For high-cycle applications (test rigs, frequent service access), specify gold-flash contacts and consider our high-cycle variants rated to 1,000+ cycles.

Question 27

Do you support traceability for regulated industries?

Accepted Answer

Yes — lot-coded wire stock with full receiving-inspection records; conductor traceability is maintained from raw material through finished-product shipment. Required for railway (RDSO), defence, aerospace, medical applications — available on request for any customer.

Question 28

Do you provide technical support for connector selection?

Accepted Answer

Absolutely. Our engineering team provides free technical consultation to help you select the right connector for your application. We can assist with coding selection, pin configuration, cable specifications, IP ratings, and environmental compatibility. Reach us at info@katlax.com.

Question 29

Can your connectors be used in drag-chain / continuous-flex applications?

Accepted Answer

Yes — specify PUR (polyurethane) jacketing instead of PVC. PUR has 5–10× the flex life of PVC and is the default for drag chains, robot dress packs, and AGV cabling. For very high cycle counts (10+ million bends), we also offer continuous-flex cable rated for the most demanding servo and robotics applications.

Question 30

How should I mount panel-mount connectors?

Accepted Answer

Panel-mount connectors are retained by a threaded nut on the inside of the panel, with a tooth-lock washer between the nut and the panel for vibration retention. Use the matching torque specification (typically 0.4–0.6 Nm for M12, 1.0–1.5 Nm for M23) to avoid cracking the housing. Katlax stocks torque-controlled wrenches calibrated for M-series ranges.

Question 31

Do you offer hi-pot or insulation-resistance testing?

Accepted Answer

Yes — hi-pot (dielectric withstand) testing is available on request for high-voltage cable assemblies. Standard cable assemblies get 100% continuity testing on every conductor end-to-end. Insulation-resistance testing is included on assemblies destined for medical, defence, or rail applications.

Question 32

Are your connectors compatible with Phoenix Contact / Binder / Lapp?

Accepted Answer

Yes — IEC 61076 family standardisation guarantees mating compatibility across compliant manufacturers. Katlax M-series connectors mate mechanically and electrically with any IEC-compliant socket from Phoenix Contact, Binder, Lapp, Lumberg, Murr, Coninvers, and other industry-standard suppliers.

Question 33

Can you manufacture custom cable assemblies?

Accepted Answer

Yes — custom wiring harness and cable assembly manufacturing is one of our core capabilities. We handle everything from design consultation and prototyping to production and 100% electrical testing. Visit our Wiring Harness page for details.

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